## Indemnity limit 3&nbsp;000&nbsp;CZK

The limit is the maximum amount the insurer pays to the insured.

The insured has 20% participation. Examples:

1. Cancellation of a ticket of 3&nbsp;000&nbsp;CZK participation 20% is 600&nbsp;CZK and Česká pojišťovna's payment is 2&nbsp;400&nbsp;CZK.
2. At a ticket price of 4.000&nbsp;CZK, 20% will be deducted, ie 800 CZK. Pojišťovna pays a&nbsp;limit **3&nbsp;000&nbsp;CZK**.

## The procedure to apply cancellation of airticket

The insured shall apply the following procedure:

1. **Print the form** [Oznámení pojistné události z pojištění storna cesty](https://www.generaliceska.cz/) **and duly complete** it. The form is also available on pages of Česká pojišťovna, follow the links škody a&nbsp;pojistné události/oznámit škodu/cestovní pojištění/písemně.
2. **Attach a copy of the air ticket**, proof of payment &mdash; statement of the bank account, submit any additional documents &mdash; medical report, testimony, death certificate, etc.
3. Send all documents **to the liquidation department** of Česká pojišťovna recommended as registered letter at:
   _Česká pojišťovna, a.s., P.O.Box 305, 601 00 Brno, Czech Republic._

In the event of a positive liquidation settlement, the insured person shall **receive money back till thirty days**.

[Download insurance terms and conditions to the insurance product](https://static.webshopfly.com/insurance/pojistne-podminky-cp.pdf)

Insurance of air tickets cancellation

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